I was injured before the event, can I get a refund?
As long your request was done before the refund timeline posted above, you can avail of the refund. Request beyond the June 2, 2023deadline, you kit is already named for you and we can release it after the race.
I got covid-19 near the event and cannot participate, can I get a refund?
This also falls under the refund policy. Request beyond the June 2, 2023 deadline means refunds aren’t available anymore. Your kit will be released after the race.
I am injured/unfit/got covid19, can I transfer my kit to someone else?
If your request is on or before June 2, 2023, we can process the transfer without any questions. Just pay the transfer fee of P700. If the request is beyond June 2, 2023, a kit has already been named for you and if you cannot race, we will keep it until you can claim it after the race.
I did not get the training I wanted for the longer distance, can I switch to the shorter category?
You can freely request category transfer until June 2, 2023. Just pay the processing fee to initiate transfer. Requests beyond June 2, 2023 will not be honored.
We hope you understand that at a timeline near the race, the funds that you paid for your registration has already been used for race supplies, permits and any other expenses that the organizer will use in producing the event.