[GENERAL VENUE INFORMATION]

Is there a Bag Storage onsite?

No.



Are there Toilets & Showers onsite?

There are 3 public toilets onsite

No showers will be available.



Can I leave my Bike overnight?

No. Athletes need to check-in bikes during race day. Transaction area will be open 4:30 in the morning durning race day.



Can I rent a BIke onsite?

No bike rental service is available



[RESULTS, E-CERT & EVENT PHOTOS]


Where can I find my Results?

Your provisional results will be available upon finishing your race. Link to your Results can be found on the event day from our social media channels.



Where can I download my E-Cert?

Your E-Cert can be downloaded from the same Results link.



Where can I find my Finisher Photo?

Links to the image website can be found before Tuesady after the event from our social media channels.



Where can I find the Event Photos?

Our Partner Allsports will upload your Race photo within 3 days of the event.

Event photos highlights will be posted on our Facebook page within 1 week of the event.



[REGISTRATION INFORMATION]

Can I change my T-Shirt size after I have completed registration?

Yes, you can change your T-Shirt size by messaging to our partner on FB before 30 Sep 2025.
 

What swimming style is allowed for the Swim component?

You may choose any style that you are comfortable with.


Must I bring my own bike for the race?

Yes, participants are required to have their own bikes on race day.

Need bike rental for race day? No, participants must prepare their own bikes, no bike rental service is available


Are there restrictions on what Bikes i can use for the Triathlon?

Allowed – Triathlon bikes, road bikes or mountain bikes,

Not allowed – Tandem bicycles, wheeled balance bikes, folding bikes, recumbent bicycles, aerodynamic suspension bicycles or any additional equipment designed to reduce resistance

Note: Any new, strange, or original equipment will be reviewed at a judgment of validity from race supervision and technical supervision.

Are there cut-off times?

- 51.5km : Swim 60 min. Bike 2 hours. Run 1.5 hours. Total 4.5 hours
- 25.75km : Swim 40 min. Bike 1.5 hours. Run 50 min. Total 3 hours

What happens if I am unable to complete within the Cut-Off time?

As we hope that all our athletes will be able to complete the race, even if it takes longer than the Cut-Off time, we will only enforce the Cut-off times on the bike course due to safety reasons.


Is this a drafting race?

This is a non-Drafting Race. Participants need to be out of the drafting zone of another participant during their bike leg.

The drafting zone is defined as a rectangular area 7 meters long (23 feet) by 2 meters wide (6 feet 6 inches) surrounding each bicycle. The longer sides of the zone begin at the leading edge of the front wheel and run backward parallel to the bicycle; the front wheel divides the short side of the zone into two equal parts, each being one meter wide.

A participant may enter the drafting zone of another cyclist without penalty, if he or she enters the drafting zone from the rear, closes the gap and overtakes the leading cyclist all within no more than 15 seconds. Anyone caught longer in the draft zone will face a penalty.


How does the Team Relay work?

Each Team Relay can have 2-3 participants.

With 2 participants, one participant will complete 2 legs while the second will do 1 leg of the race.

With 3 participants, each participant will complete 1 leg of the race. It will be up to the Team to decide on this.

1 Timing Chip will be passed between participants. All hand offs will need to be completed at the Timing Chip Team Relay tent at Transition.

No swimming trial

RACE PACK COLLECTION

Date: 15 Nov 2025 12:00 -18:00

Venue: Dongshan River Ecopark, Yilan

Required: soft-copy of confirmation email, ID Passport.

[FAQ FOR RACE PACK COLLECTION]

Can someone collect my Race Kit for me?
Yes. To do so, your representative will need to show a Confirmation Email of your Race, a copy of your Photo ID and authorized's ID Passport.

I can’t make it for the Race Pack collection – can I collect my Race Pack onsite?

Yes, USD 50 will be charge to athlete whe apply to collect the reace pack before the rece start. (Athlete didn't apply in advance can't collect race pack during race day)

November 15 (Saturday)
12:00 – 18:00 Race Kit Collection
16:00 Race Briefing

November 16 (Sunday
4:30 Transaction Area Open (Bike Check-In)
6:00 Olympic (51.5) Individual Swim Start
6:20 Duathlon 1st Run Start
7:30 Sprint (25.75) Swim Start
11:00 Race-end
 

No bike rental service is available

I am unable to make it for the race. Can I request for a refund?
Athlete apply for refund will received

80% before 1 March 2025
60% before 1 July 2025
50% before 1 Sep 2025

No refund from 1 Oct 2025

I’m injured / unable to race. Can I request for a refund?

Yes, just following the refund policy.


Can I transfer my race slot to another person?

Yes, you may choose to do a direct transfer to another participant or allow. All requests are subject to a $12 processing fee. All requests are to be made before Standard period registration closes on 1 July 2025.


Can I request to upgrade or downgrade my race category?

Yes. You will need to top-up the difference for upgrade requests.. We are unable to refund the difference for downgrade requests.

All requests are subject to a $12 processing fee and distance difference fees and registration period. All requests are to be made before Standard period registration closes on 1 July 2025.